Shane Atkinson is the founder and President of ATKOTT, Inc. and a recognized expert in the Capability Maturity Model Integration (CMMI). He has more than 30 years of experience in the software, systems and hardware development industry, in a variety of development, project management, process improvement and quality assurance positions. He is very experienced with the capability maturity models and certified to provide appraisals using the CMMI including application of High Maturity concepts. He is a Certified High Maturity Lead Appraiser in both the CMMI for Development (CMMI-DEV) and CMMI for Services (CMMI-SVC) models. His background includes having led or participated in over 100 formal appraisals (V2.0 Benchmarks, SCAMPI As, and CBA IPIs) and 100 informal appraisals (Evaluations, Gap Analysis, Baseline Assessments, Snapshots, Mini-Assessments, etc.) dating back to 1994. Included in this total were over 35 High Maturity SCAMPI As and Benchmarks. As a Certified Instructor for CMMI course, he has taught the Introduction/Foundations course over 70 times to over 1100 students. In addition, he has extensive experience developing courses, teaching, and consulting in process improvement, organizational change and the capability maturity models.

Shane’s background is unique in that he has experience as a CMMI appraiser, CMMI trainer and process developer and implementer. He feels that having both developed and deployed processes and prepared organizations for appraisals makes him a better, more reasonable appraiser and being an experienced CMMI appraiser and instructor makes him a better process developer and coach. His focus is always on the application of CMMI practices that will increase business value and support the goals of the organization. He constantly challenges himself and his clients to find the reasonable value-added approach to process improvement. The goal should never be to simply create more documentation.

Shane has worked with numerous organizations over the last 20 years who were implementing either the CMMI or its predecessor model, the Software Capability Maturity Model (SW-CMM). He is as proficient at leading process improvement in IT departments as he is in real-time embedded computer systems engaging the software, systems and hardware engineering groups. His experience is across all maturity levels from CMMI Maturity Level 2 through Level 5 with broad industry background that includes finance, insurance, retail, education, medical, automotive, government, defense as well as scientific research and development organizations. He has experience in successfully integrating CMMI with other improvement frameworks such as CobiT, ITIL, Sarbanes Oxley, Personal Software Process/Team Software Process, Six Sigma, ISO 9000, AS9100, commercial methods (OpenUP and processMax) and Agile methods (Scrum, XP). Consulting engagements have included:

Shane has led and participated on appraisals in numerous types of organizations and incorporated multiple types of tailoring of the SCAMPI method to ensure appraisal results that will adequately represent the organization and deliver value back to the organization. Some examples include:

Academic Background

B.S. Electrical Engineering - University of Utah (1988)
Graduate Courses in Computer Science - Utah State Univ. (1989-1991)

Project Experience

L-3 Communications 2003-2012

Provided consulting in the development and rollout of Software CMM and software, systems and hardware CMMI-related processes while integrating into their pre-existing ISO 9000 framework. 

Provided transition support as the organization moved from CMM to CMMI.  Provided training on model components and various implementation areas.  Supported the process group as they develop and deploy process assets and tools across the entire product development lifecycle.  Coached project team members as they use the use the new processes.

Health Care Service Corporation 2005-2007

Provided consulting in the development and adoption of CMMI-related IT development and maintenance processes in conjunction with ITIL and CobiT initiatives.  All of which were done to support compliance with Sarbanes Oxley (SOX). 

Borland Software/TeraQuest Metrics 2003-2007

Provided consulting, training and appraisal services to a variety of clients largely targeting CMMI and SW-CMM.  Clients included large insurance companies, large nation-wide retailers, electronics manufactures, defense corporations and large global IT outsourcers.

Q-Labs  2002-2003

Provided consulting, training and appraisal services to a variety of clients who were implementing process improvements supporting CMMI and SW-CMM.  Clients included a global automotive parts supplier, a global IT outsourcer, a large telecommunications company as well as large and small defense contractors.

3Com  2000-2002

Member of a global group that developed and deployed a corporate standard product development process. Assimilated a coherent corporate process set from various assets across the company that met the requirements for CMMI Level 3, creating supplemental processes and materials as needed. 


EDS 1998-2000

Member of Corporate CMM Appraisal Team.  Led and participated in assessments of internal EDS organizations in the US, the UK, Mexico and Brazil.  Participated as a member of the SEPG and advised the local EDS organization on their adoption of common corporate processes.  .. 

US Air Force 1988-1998

Member of the Air Force Software Technology Support Center (STSC).  Provided software support services to various Air Force and government agencies.

Network Windows Solutions 1993-1995

Vice president and software developer for small business developing medical database software. 


  • Certified CMMI High Maturity Appraiser (Since 2007)
  • Certified CMMI Lead Appraiser (Since 2002)
  • Certified CMMI Instructor (Since 2001)
  • CBA IPI Lead Assessor (Since 1997 – now expired)
  • Software Capability Evaluation Team Member (Since 1996)